Ok, here is my question. A few months back, I paid an attorney money that was owed to a company on my credit report. I have paid in full, and they have yet to send me my receipt stating that it has been paid in full. I called them up over a month ago, and the lady on the phone said that she would send it out that day, still nothing. I?m going to call them again today, but are they in violation of the fair credit reporting act?
They have very poor business practices too. I paid them in 2 separate installments the first was $300, and the second was $600. The first payment, I authorized, but the second payment, they were suppose to send me something in the mail before they took, but I never received anything. Just a bank account that was overdrawn by almost $600. They claimed that they sent that letter out to me, but I never received anything from them, once again. After that charge was made, that?s when I wanted my receipt. They told me that they would send out the receipt after I signed the credit card authorization for (which by the way, had no problem finding my mail box). After I received it, I signed it, and sent it back. After a few weeks, that?s when I called them to find out where the receipt was, and that they were gonna send it out to me that day.
If they are in violation of the credit act, who do I contact about this? What part of the act are they in violation of?
Source: http://article-finance.com/fair-credit-reporting-act/
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